When the cold sets in, neighbors look out for one another—and at Roy’s Plumbing, Heating, Cooling & Electrical, that’s exactly what we’re all about. This holiday season, we’re proud to bring our community The Joy of Roy’s Furnace Giveaway—a chance for one local household to receive a brand-new furnace, complete with professional installation, at no cost.
At Roy’s, we believe everyone deserves to feel warm, safe, and cared for through the toughest months of the year. That’s why we’re inviting our Buffalo neighbors to share their stories with us. Tell us why your home could use a new furnace and join us in spreading warmth and kindness across our community. Enter below for your chance to receive the gift of comfort this winter.
Technicians were friendly, knowledgeable and neat. They cleaned everything up and were done in a timely manner.
Shari Fruchtel
18 hours ago
Thomas was very friendly and polite!
Seemed very knowledgeable and experienced
Nice young man
JoAnne Thomasula
19 hours ago
Cody was great! On time, professional and knowledgeable on other services I’m considering.
Scott Weber
23 hours ago
I had my hot water tank replaced, sump pump replaced, a water pressure backup sump pump added to my system and a whole home Halo Ion filter also added to reduce scaling. The entire scope was completed as previously described to me by the estimator Shawn Miller. Nick Orcutt and Mike Hehir were the technicians who completed the work. They were professional, courteous and clean. Some slight modifications had to be made to the piping runs that were discussed prior to making the changes. There were no leaks, no damage, all removed equipment was taken away, no mess to clean up. Floor covering was put down, even on the basement stairs. They put on and removed foot coverings every time they entered or left the house. No change to any of the pricing as originally quoted. I had the completed paperwork by email before they left. Perfect job by Roy’s!
Carson
1 day ago
All the guys were courteous, polite, friendly.... knowledgeable....they took the time to answer any questions I had....each of these young men has earned 5 stars.....!!!! THANK YOU...!!!!
Sharon Bidwell
2 days ago
Roy's Plumbing did an excellent job on my sump pump discharge and bubbler system. I had a lot of water so it made the job a muddy mess, but for the time of year, it is to be expected. My sump pump has already slowed down on running. I would recommend Roy's Plumbing for your plumbing and sump pump needs.
Laura Adams
2 days ago
Mr Olson was very friendly, and explained what he was doing. Above all, my stove is working great and he did an awesome job. Thank you
Cindy Craig
2 days ago
Noah arrived on time to replace my water heater. He was polite and explained the process in detail. He was patient and thorough. This replacement was a tough one. He cleaned up and took the time to make sure I understood what was done and what I needed to know about my new water heater. Answered my questions and reminded me to make sure I take advantage of my maintenance membership. I have used Roy’s services a few times for big jobs and their prices are better than most and the service has been amazing. I trust them with my home needs. Thanks Noah for being so awesome!
Yolanda
2 days ago
Noah arrived on time to replace my water heater. He was polite and explained the process in detail. He was patient and thorough. This replacement was a tough one. He cleaned up and took the time to make sure I understood what was done and what I needed to know about my new water heater. Answered my questions and reminded me to make sure I take advantage of my maintenance membership. I have used Roy’s services a few times for big jobs and their prices are better than most and the service has been amazing. I trust them with my home needs. Thanks Noah for being so awesome!
Yolanda Otero
2 days ago
Clint S.,did a great job very thorough and informative 👏 thanks again CS stay safe and keep up the great work 👍!
Sandra Manuel
2 days ago
Josh B. Did an excellent job today with an issue I have had for a few years. Pro chain cleaning was recommended, and it did the trick. Would suggest this method for stubborn clogs that develop in longer drain lines where a standard diameter snake doesn’t work.
Jeffrey Roach
2 days ago
Thanks to Josh for checking our plumbing and making the proper recommendations. He was friendly and thorough and explained things well. Great job!
Frank Campanella
3 days ago
Thanks to Josh for speedy communication, scheduling, and service. He was open and honest about options and pricing and recommendations. He got the job done in 45 minutes and was thorough in his work and communication. Thank you 🙏
Melissa Carrick- Mindset, Life, & Birth Coach
3 days ago
Evan was very prompt,and kind.
He took care of us quickly and honestly which we really appreciate. We have used Roy's several times and will continue to do so
Thank you
Margaret Duszynski
3 days ago
On time explained everything!! Did great job cleaning up !! So satisfied
Nancy Morrison
3 days ago
Needed to have kitchen/laundry room plumbing looked at due to a clog that persisted to happen every 2-3 years with build up. Other companies typically will just snake it & move on. Roy's took the time to get to the root of the issue & re did the plumbing lines so hopefully it will not happen again. From the diagnoser to the installer, the whole team was quick, efficient, & friendly!
Pierre Milton
3 days ago
Great service. The technician (Ryan) was awesome. He arrived literally within minutes of the service call ( he was finishing a job in my neighborhood) quickly diagnosed my furnace issue and made repairs within an hour. I was charged what I feel is a fair price to do something I couldn't have done myself. The replacement parts come with a warranty. Couldn't be happier. Now the wife won't yell at me because the house is freezing. Good experience all around
ds Stuart
3 days ago
This is the first time I contacted with Roy's, the experience was first rate. Nick was professional and kind and respectful. I am very happy with my decision to go with Roy's and will call again for any future issues. You are first rate. Thanks for your help.
Need help with your plumbing, heating, cooling, or electrical system? Roy’s makes it easy to schedule fast, reliable service in Buffalo and the surrounding areas. Our licensed technicians arrive on time, treat your home with respect, and get the job done right the first time. Whether it's an urgent repair or a routine checkup, we're here to keep your home safe and comfortable. Don’t wait—book your appointment with Roy’s today and experience the 5-star difference!