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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Dave M and Rhyan B were personable, professional and kept us informed of how the installation was going
Janice Paternostro
19 hours ago

Dave and Rhyan were Excellent! professional and detailed. Very nice experience.
Elizabeth Beaty
2 days ago

Service by Josh B was outstanding
Jerome Siewierski
2 days ago

Josh B, at Roy’s gave us absolutely amazing service. Provided us with not only great service, but education as well! I will 100% be calling Roy’s for all of my plumbing, HVAC, and electrical needs!
Vincenette LaGamba
2 days ago

Josh B came to the house and was so helpful! Quickly found the cause of the leak and repaired it, didn’t try to nickel and dime me.  On top of that he was very courteous, warned me of any loud noises so as not to disturb my baby, which was above and beyond. Would definitely trust him with a job again!
Jay Kaps
2 days ago

The service technician routed out the tree roots and got the sewage draining again in short order.  He removed a ball of roots the size of a football with individual roots the size of a common pencil.  Very happy with the results and care for our home.  He even helped me move 50 individual gallon containers of water that were in the way of access for his machine.   Very happy with the job preformance.  But the cost was above $200/hour for emergency service.
Dale Ricks
3 days ago

Highly recommend Roy’s. Anthony was great-friendly and efficient! Arrived earlier than anticipated which was great! Love the texts we received and we could track Anthony prior to his arrival!  Thank you!
Carol
3 days ago

Technician Thomas Olson was very knowledgeable and professional. He explained every detail and options available. No mess, no fuss.
Michael Needham
3 days ago

Service tech Sean was wonderful to work with. He thoroughly explained all my options. He was knowledgeable, friendly, and left everything they neat and clean!  Highly recommend!
Laurie Heffler
3 days ago

Roy's has never disappointed me.They are quick to respond.They are honest and upfront with their diagnosis. They offered options. And I'm super pleased!
They will be installing a new water heater for me tomorrow.
Josh Butry was my tech.
Mary Sutula
3 days ago

Thank you Thomas Olson for amazing service (replaced faucets in two bathrooms), your efficiency, transparency, integrity etc.
Iwona Dziegielewska
3 days ago

Manny from Roy’s Plumbing & Heating did a maintenance check on my furnace.  He discovered the furnace may be developing cracks in the heater exchange unit.  No CO was detected at this point.  I want that Manny for due diligence and providing me options.
Mark Cudzilo
4 days ago

Tom was fantastic! We've never had to call a plumber before because we are DIY'ers, so we were very hesitant. But we definitely made the the right choice! Tom was on-time, very knowledgeable and listened to all of my concerns before addressing the problem.
When we need to add a bathroom we will be contacting Roy's to do the plumbing!
Brandy Stepowski
4 days ago

Today Frank and Andrew installed a new boiler and zone valves. Both guys are very personable and appeared very confident. Not only do I have a warm house now, but have a new system that looks amazing! Thank you Roy’s!
Craig Jeffery
4 days ago

The technician did a great job
Denis Lates
4 days ago

Anthony explained things as he inspected and cleaned our furnace. Very professional and knowledgeable. Very satisfied and would recommend him to others.
Louis Mistretta
4 days ago

The guys were great! Very professional and knowledgeable regarding the equipment they installed. Would recommend Roy’s to anyone that asks!
Mary Casper
4 days ago

I was happy that I was able to schedule an appointment quickly. Tom was very knowledgeable and friendly. Great service!
M J
6 days ago


Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.




