Roy’s Plumbing, Heating & Cooling is dedicated to delivering the best customer service to the people of WNY. In order to do that, we need to be at the top of our game. How do we do that? We believe in staying current. Plumbing, heating and cooling technology has come a long way in the past five years. Customers now have more control over their systems through smarter thermostats and overall better systems.
At Roy’s we have a commitment to educating our technicians on that new technology. Within the last year, we have built a live fire training room at our local Tonawanda office. Here we conduct weekly trainings on upcoming and current equipment. We house live fire tankless hot water heaters, hot water boilers, furnaces, and air conditioners. As technology in both the plumbing and heating and cooling worlds all change, we will continue to educate our technicians so that they can change too.