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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Josh b was over for my water heater issue toys and Josh are great helpful with good explanation very thoughtful Josh is my plumber
Judy Mallison
2 days ago
They were here 2 days. First day repaired the toilet, and evaluate my sink issue. Taylor told me what needed to be done and explained everything. He got the parts needed came back the next day and installed. He was very knowledgeable and answered all my questions. He even tolerated Rufus and Anika trying to assist him. I highly recommend Roy's. Their staff from office to tech are amazing....Thank you for helping so quickly.
Kathy Sisson
3 days ago
Evan D. with Roy’s came over to help fix a leaky faucet upstairs. Showed up on time with text and call updates from Roy’s. Made it super convenient. He was very friendly and was happy to answer my questions. He educated me as well as fixed my leaky faucet with ease. True professional and such a nice guy!
Michael Radecke
3 days ago
We recently had a plumbing inspection done as an included part of our membership. I was a bit skeptical that it would be just a sales pitch, but it turned out to be a very helpful informative inspection. Josh walked me through everything he noted, gave me a list of things to keep an eye on, provided meaningful advice and left us feeling much better about some concerns I had pre-inspection. Super happy with the membership and service we have received from Roy’s. I recommend them to everyone I can!
Cody Braunscheidel
3 days ago
The technicians, Jeff wartinger and Joshua, and Evan arrived on time, were polite and efficient. They made the plumbing repair and cleaned up. They had me check out the repair. I was very satisfied with their work and will "just call Roy's" again
Robin Pouler-McGrath
3 days ago
Been using Roy’s for years now and have gotten nothing but professionalism, understanding and fair rates. Great financing too! Josh Butry recently cleaned out my sewage lines on a Saturday morning no less. I’m overtly grateful he went above and far beyond what I had expected and was very knowledgeable. I can’t thank him and Roy’s enough for the work they provide. If he doesn’t feel he with what he gets paid he deserves a raise. I will be requesting him specifically moving forward. Be blessed and go through Roy’s you won’t regret it.
Santo Fonseca
3 days ago
The whole team provided quick and friendly service. Will recommend and use again in the future should issues arise
Pina Peterson
4 days ago
Tom was very knowledgeable and explained the services provided by Roy's very well. He was prompt, professional, and friendly.
Kay Gibson
4 days ago
I’ve been a customer of Roy’s plumbing for over a decade and I wouldn’t choose another company to service my repair and or maintenance needs. Always pleasant and courteous , knowledgeable staff . #1 in my book !!!!
pamela johnson
4 days ago
Josh Butry came over to my house today to give an estimate on a handful of plumbing questions I had. As someone who just purchased a home, Josh is exactly the kind of person I was hoping to find to help through all of the questions and learning. He not only was very clearly well educated on how to do everything on my list, but also took the time to explain things so even myself (a slightly overwhelmed first time homeowner) could understand.
Will Garry
5 days ago
Josh B. was extremely thorough & knowledgeable. He explained everything to us very well. We plan to continue to use him as our preferred plumbing technician. highly recommend!!
Rachel Bencini
5 days ago
Roy's Plumbing is fantastic! Everyone from the women who answer the phone to the technicians are so helpful and professional and pleasant. I just love them! Nathan did a wonderful job on the drywall repair on the ceiling in my bathroom. I've had them in before, for my hot water tank, and will definitely keep them on speed dial for any other repairs I need in the home! I trust them to do great work at a great price! Couldn't be happier!!
Lynn Rogers
5 days ago
Service tech Jeff was awesome. He showed concern and really went the extra mile to help us in the situation that we had. The reason we chose to do business with Roy’s is because of how Jeff took care of us.
Mark Gonzalez
5 days ago
Josh B. was highly communicative while clearing our clogged kitchen drain. Very confident that the problem was solved for now which put us at ease. I give him 5 stars for the service he performed.
Robert Poole
6 days ago
These guys are professional, courteous, kind, and clean. They’re great.
robert shephard
6 days ago
Joel was professional, knowledgeable, polite, and friendly. Went above and beyond. Well done!
Pauline Rule
6 days ago
Tom was thoroughly knowledgeable, efficient, very friendly and completed the job perfectly. He offered appropriate advice going forward. I would definitely use your service again because of the great all around job he did. Acknowledge him for his job well done!
james szabo
6 days ago
Rob Nolan, estimator, was knowledgeable & honest. He went out of his way to help us get the best deal out there right now…60 months 0% interest with a 10 year warranty with service.
I was so comfortable with our visit with Rob from 2pm-4pm, I proceeded with installing A/C, purchasing a new furnace & a new hot water heater…AND Rob arranged for Frank Aquino’s team to start at 8am the very next day!! WOW!!
Frank & his team were very professional, and courteous. (They were so thankful that I fed them lunch.)
Everything went very smoothly & they completed the big job within 8 hours.
I will definitely hire Roy’s, a family-based, unionized company, for my future electrical & plumbing needs.
Michelle Lichtenthal
6 days ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.