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Service Area
Proudly Serving Buffalo & Surrounding Communities
At Roy’s Plumbing, Heating, Cooling & Electrical, we’re proud to serve homeowners throughout Buffalo and the surrounding Western New York region. Whether you’re in the heart of the city or a nearby suburb, our expert team is ready to deliver fast, reliable service you can count on. From plumbing and HVAC to electrical repairs and upgrades, we bring trusted solutions to every neighborhood we serve. With over five decades of local experience, we understand the unique needs of homes in this area—especially when it comes to weather, efficiency, and safety. No matter where you live around Buffalo, Roy’s is just a call away.
- Buffalo
- Tonawanda (Town & City)
- Orchard Park
- West Seneca
- Lancaster
- Depew
- Kenmore
- Lackawanna
- Grand Island
- Alden
- Clarence
- Elma
- Evans
- East Aurora
- Blasdell
- Sloan
- Williamsville
- Niagara Falls
- Lockport
- North Tonawanda
- Lewiston
- Wheatfield
- Niagara
- Newfane
- Wilson
- Cambria
- Pendleton
- Middleport
- Barker
- Youngstown
- Dunkirk
- Silver Creek
See Why Our Customers Feel Like Stars
Aaron was very informative as to our reason for the service call. He explained everything in detail as to what he needed to do. What Aaron did solved our issue. Thank you.
Michael P Moran
2 days ago
Roy’s was excellent ! Very fast and efficient installing my new garage car charger. Angelo and Russ were very professional , neat and knowledgeable. I highly recommend them for the job. 👍🏻
Michael Rossi
2 days ago
Josh b has been a life saver! He is so helpful and absolutely knew what the problem was and got it taken care of immediately ! It was a pleasure to have him here!
Sheila Keller
3 days ago
Noah and Joel were very efficient completing the electrical work in a speedy time frame. They answered all our questions and left the house totally clean! Thanks guys!!
Carolann
3 days ago
Clinton did a great job! The new furnace humidifier and copper tubing is actually pretty! Very neat and careful job. He fully explained everything and.asked if we had any questions. Another fabulous Roy’s employee!
Mark Karwan
3 days ago
Josh B came to give us an estimate for plumbing services. He was extremely knowledgeable, helpful, and professional. I will definitely call Josh for all plumbing services.
Nancy Dinapoli
3 days ago
It’s been several years since we’ve needed a plumber, so when we eventually did, my husband and I weren’t sure who to call for help. My husband called Roy’s and was lucky enough to get Josh B. and Tyler T. They went above and beyond on the job and even taught my husband how to do it himself next time. We’ll only ever call Roy’s (and request Josh) in the future for our plumbing needs!
Erica Eddy
4 days ago
Jim came out on time, was incredibly friendly, and did the job he was called out to do. Explained how to maintain the line so I wouldn’t have so many issues, did not try to upsell me on services he didn’t think I needed. I ended up getting additional services for my own peace of mind despite him saying it probably isn’t necessary to do.
I love a tech who isn’t trying to ram additional BS down my throat unnecessarily.
Tim B
4 days ago
Ryan was professional and very understanding to my situation. He was patient while I voiced my concerns and knowledgeable when asked questions.
Natasha Adams
4 days ago
Christian handled a complex plumbing installation with great skill. He patiently answered all my questions and even resolved a few additional issues at no extra cost. Extremely knowledgeable, professional, and tech savvy. Truly a five star experience.
UC Sharma
4 days ago
Sump pump would not shut off and being over 30 years old. Tarek replaced the pump. After showing me all the options. Fast and efficient job well done. Thanks!!
JAMES HOFFMANN
5 days ago
My sump pump failed and my basement flooded with 2 inches of water. What did I do? I called Roy’s Plumbing Heating and Cooling. since it was an emergency, they sent a technician out to my home within 30 minutes of my call. The technician, Nick Fyvie was very courteous and put me at ease quickly by assuring me that he would resolve my issue. And did he ever! He showed me several options of sump pumps they had available, patiently answered my many questions and helped me to choose the one that would suit my needs best. Nick then began the installation process of the new sump pump and quickly had my basement clear of all the water. I can’t say enough about the excellent service I receive from Roy’s Plumbing Heating & Cooling. I would highly recommend Roy’s for any of your plumbing heating or cooling needs!
Lamont Williams
6 days ago
On time, both professional. Very thorough. Did a great job.
Lori Ernst
7 days ago
Josh B came over, problem solved ... fast, efficient, awesome!
Jason Armbruster
7 days ago
Ryan did a complete spring tune up of my AC units. On time. Gave me updates on the condition of units and advice on filters. Polite. My dog liked him too. She's very judgemental.
Shelley DeMaison
7 days ago
Jim McNeil was excellent. He explained the situation well and was professional throughout the repair. He efficiently repaired the leak and took care of other matters. I would highly recommend him as a technician.
Errol Zuch
1 week ago
Evan came out to help clear our kitchen pipes and did a wonderful job! He was informative, helpful, and kind. No one likes cleaning gunk and he did with a smile on his face. I always recommend Roys and highly recommend Evan. Thank you!
Julia Thomas
1 week ago
Everything was done on time, as described, and with respect for keeping my home clean. Can’t recommend Roy’s and Angelo enough.
John Morris
1 week ago
Frequently Asked Questions
In addition to Buffalo, we proudly serve many surrounding communities, including Tonawanda, Amherst, Clarence, Hamburg, and more. Our service area continues to grow so we can better support homeowners across Western New York. If you're unsure whether we cover your neighborhood, just give us a call—we’re happy to help.
Yes, we provide the same high-quality plumbing, HVAC, and electrical services in every community we serve. Whether you're in the city or a nearby suburb, you’ll receive expert care from our trained technicians. We bring the same level of professionalism, reliability, and experience to every home.
We strive to offer prompt scheduling and fast response times throughout our entire service area. Our team is dispatched efficiently to minimize delays, no matter your location. In many cases, we can offer same-day or next-day service.
Absolutely—our team regularly works on older homes and understands the unique plumbing, HVAC, and electrical challenges they present. We’re experienced in handling outdated systems and upgrading them safely and efficiently. You can count on us for knowledgeable service tailored to the age and condition of your home.
If you're located just beyond our standard coverage, reach out anyway—we may still be able to help. We occasionally accommodate nearby areas depending on the service needed and technician availability. Our goal is to support as many homeowners as we can with safe, dependable service.
While we don’t offer 24/7 emergency services, we do prioritize urgent needs during regular business hours across all areas we serve. If you’re experiencing a serious issue, our team will do everything possible to schedule you as quickly as possible. We’re committed to restoring comfort and safety to your home without unnecessary delays.
We’ve built our reputation on decades of serving homes just like yours throughout Buffalo and the surrounding areas. Our technicians are local, knowledgeable, and committed to delivering high-quality, respectful service. With hundreds of 5-star reviews and long-time customer relationships, we’re a trusted name in neighborhoods across Western New York.