Buffalo Electrical, HVAC, and Plumbing Reviews

Aaron that worked on our air conditioning unit was courteous and professional. He told us what was wrong and did not circumvent the problem. He fixed our problem and I couldn’t be any happier. We had other work done and was given the same treatment. Roy’s is who we are going to call for all of our home needs.

Josh B has been a great plumber! Always very kind and informative. Very knowledgeable and answers all my silly questions with grace. Definitely recommend!

Roy's has been an incredible company to work with between their integrity, high quality work, and prompt and kind service. As new homeowners, becoming a member has given us immense peace of mind now that we can count on them to maintain our boiler and newly installed AC system. Gabriel and Frank have been especially amazing! Gabriel is very communicative and checks in regularly and Frank came back to make adjustments to ensure our system was functioning properly!

Did a great job! Would defineitely recommend this company. Honest and knowledgeable. Thanks so much!e

Evan Doud was Very very pleasant, always smiling, polite, very informative, Wow I was really impressed by his demeanor.

Roy's has been to our home for several homeowner issues. The people who worked here were informative, helpful, and courteous. Thank you.

My appointment was originally to fix my shower diverter.Thomas Olson did a great job as far as explaining my options and what would need to be done to fix my issues. He did not pressure me into spending money I may or may not have. I did purchase a new kitchen faucet which he was able to install for me. I was very happy with the work he did and would definitely recommend.

Roger did a great job diagnosing and fixing my broken AC unit. He explained all the options that were available to us before he proceeded to fix the unit. I would recommend Roy’s Plumbing Heating and Cooling for my next HVAC repair.

Evan Doud was fantastic. Took care of our problem quickly. Very friendly and helpful. We would Definitely Recommend Roy’s!!

Roy's plumbing and heating have been great. I have had Evan Dould 3 times. He is very polite, helpful,curious, and always on time. I would recommend them.

Josh B was a major help to us. great work and thorough explanations for everything. Highly recommend

Evan is fantastic. Highly recommended.

Good transparent pricing, quick service. Thanks!

Very pleasant and professional service. He explained everything very well and we are confident that the problem is resolved

They were extremely professional and efficient! Cannot express how comfortable I was doing business with them ! Would highly recommend !

Evan was timely, friendly, and knowledgeable. Fixed my issue and gave tips on how to prevent in the future. Would hire again!

Recently had 2 ceiling lights and an outlet replaced. Done very quickly and professionally. The electrician, Ryan K. was great and very friendly. Explained everything he was doing and answered and questions I had. Would hire again.

Everyone we dealt with were knowledgeable and friendly. Very easy to work with and Nick did an amazing job getting everything done in less than a day!

Job was done excellent. The guys did a great job.

Fast, efficient and immediately solved our problem

The ELECTRIC team was knowledgeable, thorough, and easy to work with. Zach, Steve, and Angelo worked quickly and quietly and sorted out many mysterious wiring issues to make my home safe. I am grateful to the team at Roys for their expertise. You get what you pay for.

Matt F. And Tyler T. Did a great job! They were efficient, timely, and explained everything in an understandable way. I am very happy with their service.

Isaish and Braden did a outstanding job installing the new AC equipment from Roy's. On time for the appointment & got right to work removing our 23 year old unit. Everything was explained prior and completed in a timely manner. I would highly recommend these guys to do HVAC work.

Did a great job! Would definitely recommend this company. Honest and knowledgeable. Thanks so much!

Josh B. from Roy’s Plumbing was awesome! He showed up on time, was super friendly, and had our clogged sink fixed fast. He explained what was going on in a way that actually made sense and even gave us a few tips to help keep it from happening again. Great service all around—highly recommend Josh if you need a plumber who knows his stuff and is easy to work with!

Friendly and knowledgeable

Nick was amazing! Really explained things thoroughly and didnt waste any time getting the job done. Highly recommend!

Josh V. Thank you very much. Helpful explanation and work completed well.

We love Roy’s! The membership makes routine check-ups a breeze. Evan Doud is a very knowledgeable and professional technician! I always have positive experiences, whether it’s for pluming or HVAC. Roy’s is there to help!

Nick, Isaiah, Ryan, and Brayden were absolutely amazing! They replaced my entire central air conditioning unit and furnace within 5 hours, 3.5 hours ahead of schedule. Very impressed with the work ethic and efficiency of this crew. You guys Rock! If you want an honest estimate and great work, call Roy’s! Thanks, Guys!!

Josh b. Was AMAZING! outdid himself. Explained perfectly in detail what we needed to know. Super kind man and informative would have thought he was the boss great man if I could see him again for every issues I would recommend 1000x

We are very happy with the air conditioner they put in. They came quickly and did a wonderful job! The service was excellent.

Our tech Ryan was right on time, very professional, and explained in detail what was needed to fix our a/c issues. He provided clear guidance on pricing and explained how it would be fixed. I would highly recommend Roy’s for all of you heating and cooling needs.

I would highly recommend Aaron, of Roy’s Plumbing, Heating,Cooling & Electrical. He was very friendly, courteous, knowledgeable and a professional. I will definitely be calling Roy’s for any future Plumbing Heating and Cooling repairs, and will ask for Aaron. Thank you for an excellent job. Roland Johnson

Excellent installation of split zone ac

Jim McNeill was great, did the job efficiently and was friendly and helpful!

Roy’s Plumbing did a solid job—reliable, consistent, and fair pricing. What really sold me was their backstory. I love that the company was held down by a strong woman. That kind of foundation matters. Highly recommend.

Matthew f. And Owen h. Most polite and courteous plumbers I have ever had!!! 5 plus star...++++...highly recommend!!! Thank you so much, Jeff d.

We use Roy’s everytime for home plumbing or sewer/lawn drainage related work. The teams they send out are personable, professional and do an excellent job. We’re very satisfied with the value they provide!

Josh came to do some work for my house a great guy god bless him for what he did and was very respectful and patient until the problem was solved i strongly recommend this company for those that need any plumbing work

I needed a tank replaced and Tom O. Came out for Roy's. He was professional and courteous. He went over everything thoroughly and answered any questions that I had. Would definitely use Roy's again . Super happy with everything.

Extremely courteous and excellent technical skills Jeff S was outstanding especially his knowledge and preparation In fact, everyone I work with at Roys excellent

The technician today Aaron Hrotko was very professional and efficient working with us and the team he was working with. I have been a long time Roy customer. I would recommend them to address your plumbing needs. I also want to add Matt F for his professional work and for initially meeting with us with the information we needed as he provided us with an estimate for the sewer pipe repair and sump pump replacement. Very satisfied with the outcome.

Fast courteous great service...great price...thanks

Roy’s is an amazing company very honest and every technician that has ever came out has been amazing with their customer service skills, knowledge and professionalism Thankyou Roy’s

Competent crew arrived when they were scheduled, worked all day installing a new boiler, stayed until everything was working properly and cleaned up after themselves. Very good experience.

Mike was fantastic, informative, and personable.

Excellent work done, on time, no issues and thoroughly professional, up to and including fixing a concrete pad that was accidentally broken during the job.

Very efficient steady work I'm a veteran and thankful to the service of Roy's

AC broke on hottest day of the year they came out that day and didn’t even charge me for an emergency call fixed the problem in 30 minutes Jeff did a great job

Josh b and James O came to my home and Josh was just amazing how he treats he’s clients and he’s helper the way he trains is just remarkable he’s my forever plumber !!! Go Josh b !!!

Excellent service, no high pressure sales, personable and informative.

Josh B was a pleasure to meet. He was very thoughtful. Very professional. Knew exactly what he had to do. He did point out a couple of issues for us. I will definitely call Roy's again thanks to Josh.

We had an excellent experience with Roys finding a cooling solution for a unique home that would not fit a typical AC system. The install was clean and neat and the system works great! Highly recommend

Christian was pleasant, efficient, and professional. My experience with Roy's was excellent! I will call them again.

You have no worries with Roy's. The whole process from start to finish is professional and designed to take care of whatever you need to have done. Dan is the real deal for plumbing; knowledgeable and courteous. You can't go wrong with Roy's.

Thomas was timely, explained the job in detail, answered questions professionally. Quoted price and explained billing.. very thorough and kind..

Frank and his crew member did a great job today installing our new furnace. Thank you

Josh B came and fixed our kitchen plumbing problems and did a great job. He was very professional and personable and knew exactly what needed to be done. Very happy with his work!

Technicians were very professional, friendly and thorough with their furnace and a/c installation. Work was completed in six hours. Highly recommend Roy's in the future!

Mike was great. He was on time, curtious, friendly, experienced and also explained all that he would be doing. This was a very good experience that we bought the package for our heat and air conditioner that included other extras for a good price. Very impressed with Roy's.

Christian was pleasant, efficient, and professional. My experience with Roy's was excellent! I will call them again.

We had a the best technician Evan today. He was very knowledgeable, extremely kind and did a wonderful job! This was my first time using Roy’s Plumbing and based on today’s experience with Evan we will definitely be using them going forward. Thank you!

Nick was a great professional. He was on time, quickly diagnosed and fixed our leak.

Ryan was prompt, knowledgeable, respectful and definitely knew his stuff. He walked me through the entire situation with my A/C and we talked about options. A pleasure to work with! I trusted his expertise and honesty. Thank you !!

It was a very pleasant experience with Anthony

This was my third time using Roy’s very impressed. Very knowledgeable. Explain everything to me very happy. We will definitely be using them all the time.

Manny came and was pleasant to speak with. He did a great job deducing the issue and did it relatively quick.

It was a very pleasant experience with Anthony

Prompt and excellent work completed by Isaiah and Josh. My father and I are both very happy with the results.

Cody burnett was very informative and knowledgeable on the build up on the wires as well as quoting the cost of new box/board replacement yet the real issue was the dried bat (dead) on the board it was removed and we were informed of no necessary futher damage to be concerned about thank you roy electric and thank you cody burnett for the service

Very satisfied with their prompt resolve to my plumbing issue.

Carl Lorich did our repair properly and he was a really nice person

Professional and friendly. Mike did an excellent job with our AC tune up.

Technician Adam Rosner was very thorough and explained everything.

Nathan did a great job not only finding the actual leak but also very good with explaining the estimate of replacing our bathtub unit to a shower unit. Very professional! 7.10.2025 Shower is installed and is completed. Nathan has done a terrific job. We are absolutely pleased and very satisfied with his work. He is very thorough checking and double checking to make sure everything was correct. Conscientious, diligent, professional and more. Thank you!

Very pleased with Jordan Hammer. He exceeded our expectations. Was here within a reasonable time from our initial call, and within the time slot given. This young man is friendly, professional, knowledgeable,considerate & patient in explaining what needed to be done. Offered suggestions. No pressure. Gave us a complete, fair estimate of cost. We would highly recommend Jordan, and will call him again for any further electrical issues. We will also call Roy's for future plumbing, cooling, electrical & heating problems.It's a great relief knowing they service all household issues.

Steve was professional and listened to my concerns and answered my questions. He explained what he did in a concise manner and was very friendly. I would recommend Roy’s Plumbing and Heating.

Thomas came out to fix what I thought was a quick drain clog fix, but ended up being a bigger task than expected. He was very professional and explained next steps for me along with a discount for the day since there would be more work to be done the following day. Roys Plumbing always provides me with great service and I will continue using them in the future.

Ray was prompt, courteous and very professional. He diagnosed my problems and fixed them with his expertise and was able to explain the cause of my problems and the resolution. The cost was very reasonable and I will highly recommend Roy's services in the future.

Roy’s is amazing! My estimate for a new hot water heater was scheduled in the morning and by 2pm, my new one was expertly installed! I highly recommend this company!!

Josh Butry did an outstanding job on the leak in p-trap. Thank you!

Just had a ceiling fan installed. Ray (our technician) and Nick were both professional. Highly recommended

Great customer service as always! I use Roy’s for all my heat/cooling needs; and just had an electrical job they helped with. The technicians were efficient, timely and so helpful! Would absolutely recommend Roy’s to others!

Jeff was amazing got the work done same day in a few hours very informational

Josh B. from Roy’s Plumbing executed a textbook, mission-critical save on my basement flood—and he did it with style. From wheels-up to wheels-down, his customer-experience KPIs were off the charts: Operational Excellence: Josh diagnosed the leak path within minutes, outlined a data-driven remediation plan, and then deployed the fix with zero scope creep. Downtime? Negligible. Domain Expertise: He translated technical hydraulics into plain English, so even a non-plumber could track the workflow. Bonus points for recommending proactive maintenance hacks to future-proof the system. Customer-Focused CX: Polite handshake, shoe covers on, cleanup spotless. He treated my home like a Tier-1 client site—because it is. Value Creation: The repair cost was fully aligned with the ROI—no hidden upcharges, no nickel-and-diming. Straight talk, fast action, lasting results. Bottom line: Josh didn’t just patch a pipe; he restored peace of mind and elevated brand equity for Roy’s Plumbing in a single site visit. If you need a leak fixed yesterday, request Josh B. and let the professional magic happen.

Technician was very respectful, informative nice and did A great job. Would recommend to friends and family and definitely will be calling again if needed thank you.

We’re always pleased with the service and support we get with Roy’s. I was on the fence about getting AC but I am now only regretting not having it done sooner! Excellent work

Josh was extremely knowledgeable and helpful as he cleaned out a clogged main drain very methodically and efficiently. I appreciated his professionalism and also kindness to my Australian Shepard. I would recommend Josh B from Roy’s to anyone.

Replacement of wax ring was done quickly and efficiently. Details were explained by Nick in a casual understandable fashion.

Excellent service. Technicians were polite and explained everything done thoroughly. Would recommend to anyone.

Great service friendly guy and was very helpful

Very polite and professional

Very knowledgeable, competent, and cleaned up after the job. He was efficient and was willing to answer all my questions

So far, I’m very happy with what I see. The guys have been very nice. I feel confident that they will get the job done.

I am very happy with the exemplary service that Ray Keller & Nick provided at my home today under the leadership of Mike Murphy. Once again Roy’s deserves 10 stars for their consistent professionalism. Not only did Nick understand my concerns, but he explained the recent code changes and told me WHY he recommended what was necessary to make corrections. The assistance didn’t stop there … he went "over & above" his realm of duty to help me with other electrical conundrums! I will definitely request Ray Keller again!

Our experience with Roy’s has been phenomenal. They are a first rate company with exceptional customer service. The technicians did a terrific job updating the electrical panel, adding a residential surge protector and a new 60 amp line. Highly recommend.

Fantastic work done by the whole team. Very professional and well done!

Did a great job everything was neat and clean

Just had another great experience with Roy’s! We’ve had several things addressed over the past year and are always so happy with the service Roy’s provides. Josh B is the best: he’s super professional, knowledgeable and experienced, and pragmatic. He fixed our drain issue and talked us through how our system is set up: the good, the bad and the ugly. I’m thrilled (and relieved) to have a trusted expert like Josh to help us with our plumbing issues from now on!

Jim was kind, personable, and clean. He explained the process of fixing our clogged kitchen sink, how it became clogged, installed an air valve to minimize clogs where the dishwasher hose joins the pipe to the kitchen sink, and how to maintain our pipes. We were given advice and provided quotes for our plumbing needs. What makes Jim exceptional, is that he took the time to circle back to our home to address an issue with our dishwasher (it still had not drained). Appliance repair doesn’t not fall under the list of services at Roy’s, but he wanted to ensure it wasn’t a plumbing issue. Unfortunately, the dishwasher is broken due to a piece of glass getting stuck in the drainage system. We are very pleased with the service we received and will continue to use Roy’s in the future.

My technician Nick was on time, courteous and professional. They did an amazing job and cleaned up everything. Looks souch better and is easier to use!! I would highly recommend Roy's, as well as their technicians.

Excellent professional service

Mike the technician came to our house for a AC tune-up. He was very professional, thorough, and friendly. Gave us advice on how to keep our system maintained. We would recommend him for any service. Roy's you have one heck of an employee.

Josh B was awesome! Really appreciate all of his help

Evan was great! He worked hard ti resolve the issue and was very attentative to cleanliness and doing the job right. Thanks!

Electrician was friendly, prompt, did a great job.

Plumber Josh B w Ed went above and beyond and stayed on our problem until is was operating ‘normally’. We had nearly 3’ of water and he got the resources to get it gone. Installed sump pump and we’re drying out.

Quick response all the way around. Didn't know they did air conditioning tune ups or electric. Had a issue with a hot ground wire. Found where it was coming from, fixed it quick. Great job.

Jim, great job, thanks!

Excellent work. On time on estimate. Worked with inspector to get it inspected immediately

Today, we had to call Roy’s for an overflowing toilet. We had previously been told that our concrete slab would have to be ripped apart to access and replace the plumbing under our house. Needless to say, we were very anxious about what might be found. Josh came out and immediately eased our anxiety by assuring us that he would look for the most appropriate and least invasive solution possible. He was nothing but professional and courteous. He took his time diagnosing the problem and was able to address the issue for us without trying to sell us on unnecessary services. He showed us video of our new cleared plumbing to reassure us that the problem was fixed, he even gave us advice on how to avoid issues in the future. I would definitely recommend Roy’s. After our service today, I asked if they could always send Josh to our house in the future, He was great!

Called Roy's for a second opinion. Thank goodness. First company quoted 17,500.00 to dig up driveway and replace collapsed sewer line. Roy's sent out Jason who had line cleared in 30 minutes. Tree roots were the issue. Jason was punctual, knowledgeable and does not work off commission. I highly recommend Roy's and Jason.

Great guy, great information! Thank you for the AC check!

Steve was professional and listened to my concerns and answered my questions. He explained what he did in a concise manner and was very friendly. I would recommend Roy’s Plumbing and Heating.

Josh B was very knowledgeable, and explained everything thoroughly! We were very happy.

It was a genuine pleasure to collaborate with Josh B. He demonstrated extensive knowledge in his field, consistently exhibited punctuality, and maintained a friendly and respectful demeanor throughout our interactions. Mr. L. Hall

Zach, Joel and Tucker great job. They were working during the hottest week in Buffalo and in the rain; Bravo 🤩

Cody was thorough and efficient and explained things as he went. Would highly recommend for any electrical services.

Pleasant. Prompt Professional. Explained the problem and solution. Good repair. Neat work.

This was my first time using Roy's. I had matinence done on my air conditioning unit. My technician Aaron was very knowledgeable and friendly. I would definitely use them again.

My technician was both personable and knowledgeable. He fixed (corrected) the problem to my satisfaction and expectation.

Amazing! Jeff was great!

We are very impressed with the people we have come in contact from Roy's. Josh B was here yesterday and he was very thorough and informative. I did not doubt his capabilities in any way. He was polite, pleasant, and professional. What more could you ask for!

Christian did a great job in clearing our disposal. He was able to fix the problem very quickly. He addressed my questions & gave us some pricing on types of disposals when needed in the near future. Very personable guy.

Fantastic Job! Mike Miller was very informative and helpful in giving me great information about my Air Conditioning System and what I did and did not need. Will use him again with anything I need for Heat or Air Conditioning problems that might come up!

The hvac technician was very thorough as we do have a pipe that has a leak

The serviceman was very prompt and patient , he explained everything so I could understand. Not to expensive , customer for life .

A++ experience as always with Roy’s. Jeff and the crew did a great job on the a/c install.

Michael Toth was very professional. Roy's was able to schedule me and then by a miracle - it was moved up a week -(yes - they have a cancellation list). michael was respectful and thoughtful in his communications and explainations. He is now my "go to" for all of the real estate clients that need PRO.

Nick was wonderful....He was friendly and got the job done quickly..

Very professional gave updates throughout the work and recommended other details in completing the job

Josh b was great honest and used a bigger snake to fix our problems. I would like him to be our reg service guy please

Very informative and great service.

Very professional and great communication

Excellent service Manny was professional and conscientious He deserves a raise

Amazing service! Fast, courteous, kind 😁

We had a sewer backup in our basement after a heavy rain in April and Roy's sent Josh the next day to take care of it. He went above and beyond to make sure our line was as clear as possible so we were prepared for the next set of storms that were headed our way.

Excellent. Always a positive, thoughtful experience with Taylor, Roger, the whole team!

I’d like to express my gratitude for the top-notch service of Jamie T. @ Roy’s Plumbing! He demonstrated his expertise, knowledge & experience in resolving some complex issues for my HVAC. He answered all my in-depth questions thoroughly & processionally, and I was able to make decision the same day. Roy’s Plumbing is on point from the receptionist to the service and provides prompt solutions, which is exceptionally important during malfunctions! I will continue to recommend & use Roy’s! Thanks for your great staff!

Josh B was tremendously knowledgeable and a most trusted expert. He saved my kitchen! I am forever grateful and a devoted customer.

Easy to work with, great pricing, and the tech Manny was extremely knowledgeable and very professional. Highly recommend!

Team are always very professional and diligent in their work. Very courteous also.

Nick & Bill did a great job, Nick explained what they were doing, and what they found. He answered any questions that I had, and went over everything when they finished.

Matt Kanouff installed our tankless water heater. He was professional and kept us informed. We use Roy’s for our heating, plumbing and electrical needs. I wouldn’t use any other company.

Evan went above and beyond during our service appointment today! Thank you!

Excellent Breaker box labeled All the plugs were checked Very happy. Would recommend

Steven was incredible. He came out on short notice, answered all my questions, and explained everything he needed to do. He was so thorough in investigating the problem. Amazing customer service and will absolutely be using Roy's again for any plumbing issues in my home.

Very pleased with my new heating and AC unit installed this Fall. Joe Z and his team were great - got everything done in a day and had everything cleaned up and explained the thermostat etc before leaving. It's a lot of money but going into a Buffalo winter it is worth every dime Service on 6/11/25 (seasonal check) was great. Mike was on time explained what he suggested to be fine and was in and out timely.

The service technician was very helpful and very informative also very knowledgeable, Thank you Roy's.

Steven Lakes was the expert plumber dispatched to my home to diagnose a problem with the hot/cold water control for two different showers. Steven expertly diagnosed both showers with very little information that I could provide him as the owner other than approximately when the problem was first noticed. Neither shower was the primary one in the house so it was hard to say how long each had been incorrect. He used online resource available to him to come up with an approach that quickly and efficiently identified the root of the problem. Both showers were fixed before I could believe it with very little disruption to our household. I give Steven my highest possible recommendation.

Mr. Josh did a great job and maintained a professional stance. Glad I contacted them for their services.

Ben, Steve, Andrew, and John did a great job installing our new AC/Furnace. They were respectful of our home, explained everything that they were going to do and provided detailed explanations on how my new units would work. All of my questions were answered and they cleaned up everything from the job before they left. Highly recommend!

Roy’s is definitely a thorough operation. Took time to investigate my AC / cooling system and walked through the status of my system and what his reco’s would be. He was honest and forthcoming, not trying to upsell. Would recommend. Roger was great, and will definitely be coming back to Roy’s for future needs.

He did a great job. He was very efficient and polite.

Excellent. Explained everything, did a great job. My household is flowing an an amazing rate .

We just had central AC installed throughout our entire home by Roy’s, and we couldn’t be happier! From start to finish, the experience was top-notch. Clint, the lead technician, was phenomenal, professional, knowledgeable, and genuinely kind. He walked us through every step, answered all our questions, and made sure everything was done to perfection. The entire Roy’s crew was just as impressive... on time, respectful, and clearly experts at what they do. They worked efficiently, kept everything clean, and treated our home like it was their own. It’s such a game-changer to finally have reliable AC, and thanks to Clint and the team at Roy’s, we feel like we’re living in luxury. Highly recommend them to anyone looking for high-quality HVAC work and exceptional service. 10/10!

Matt F has been out to our home a few times and he was very helpful in resolving our plumbing issues. Great service as always!

Provided information on project.

Josh B was extremely helpful diagnosing issues with my water lines. And offered a fair and comprehensive plan for repairs.

Replacement of wax ring was done quickly and efficiently. Details were explained by Nick in a casual understandable fashion.

On time explained everything!! Did great job cleaning up !! So satisfied

High efficiency furnace install.

Very quick and efficient. Explained all details

Natha did a great job not only finding the actual leak but also very good with explaining the estimate of replacing our bathtub unit to a shower unit. Very professional!

Tarek Ali answered the call for us. He is truly a hard-working, friendly, and effiicient and effective plumber! We can't thank him enough for going the extra steps to help insure that this problem we have with plumbing in a 50+ year house will be gone. He explains his work, arrives promptly -even earlier than we had hoped, and eased our minds. He represents your company with flying stars.

Eric our technician was great! Right on time, very pleasant, very knowledgeable and fixed our plumbing issue in short order. Thank you very much for the great service. Tom and Denise Brown

Very efficient, polite, showed and explained their work and the AC is working great! Thank you

New hot water heater and drain tub installed. Roy's is always quick and on time. Guys doing the install were friendly, knowledgeable and professional.

Aaron was very informative as to our reason for the service call. He explained everything in detail as to what he needed to do. What Aaron did solved our issue. Thank you.

Roy’s was excellent ! Very fast and efficient installing my new garage car charger. Angelo and Russ were very professional , neat and knowledgeable. I highly recommend them for the job. 👍🏻

Josh b has been a life saver! He is so helpful and absolutely knew what the problem was and got it taken care of immediately ! It was a pleasure to have him here!

Noah and Joel were very efficient completing the electrical work in a speedy time frame. They answered all our questions and left the house totally clean! Thanks guys!!

Clinton did a great job! The new furnace humidifier and copper tubing is actually pretty! Very neat and careful job. He fully explained everything and.asked if we had any questions. Another fabulous Roy’s employee!

Josh B came to give us an estimate for plumbing services. He was extremely knowledgeable, helpful, and professional. I will definitely call Josh for all plumbing services.

It’s been several years since we’ve needed a plumber, so when we eventually did, my husband and I weren’t sure who to call for help. My husband called Roy’s and was lucky enough to get Josh B. and Tyler T. They went above and beyond on the job and even taught my husband how to do it himself next time. We’ll only ever call Roy’s (and request Josh) in the future for our plumbing needs!

Jim came out on time, was incredibly friendly, and did the job he was called out to do. Explained how to maintain the line so I wouldn’t have so many issues, did not try to upsell me on services he didn’t think I needed. I ended up getting additional services for my own peace of mind despite him saying it probably isn’t necessary to do. I love a tech who isn’t trying to ram additional BS down my throat unnecessarily.

Ryan was professional and very understanding to my situation. He was patient while I voiced my concerns and knowledgeable when asked questions.

Christian handled a complex plumbing installation with great skill. He patiently answered all my questions and even resolved a few additional issues at no extra cost. Extremely knowledgeable, professional, and tech savvy. Truly a five star experience.

Sump pump would not shut off and being over 30 years old. Tarek replaced the pump. After showing me all the options. Fast and efficient job well done. Thanks!!

My sump pump failed and my basement flooded with 2 inches of water. What did I do? I called Roy’s Plumbing Heating and Cooling. since it was an emergency, they sent a technician out to my home within 30 minutes of my call. The technician, Nick Fyvie was very courteous and put me at ease quickly by assuring me that he would resolve my issue. And did he ever! He showed me several options of sump pumps they had available, patiently answered my many questions and helped me to choose the one that would suit my needs best. Nick then began the installation process of the new sump pump and quickly had my basement clear of all the water. I can’t say enough about the excellent service I receive from Roy’s Plumbing Heating & Cooling. I would highly recommend Roy’s for any of your plumbing heating or cooling needs!

On time, both professional. Very thorough. Did a great job.

Josh B came over, problem solved ... fast, efficient, awesome!

Ryan did a complete spring tune up of my AC units. On time. Gave me updates on the condition of units and advice on filters. Polite. My dog liked him too. She's very judgemental.

Jim McNeil was excellent. He explained the situation well and was professional throughout the repair. He efficiently repaired the leak and took care of other matters. I would highly recommend him as a technician.

Evan came out to help clear our kitchen pipes and did a wonderful job! He was informative, helpful, and kind. No one likes cleaning gunk and he did with a smile on his face. I always recommend Roys and highly recommend Evan. Thank you!

Everything was done on time, as described, and with respect for keeping my home clean. Can’t recommend Roy’s and Angelo enough.

Polite, professional and efficient - explained the service well including expectations and limitations

Matt showed up at the appointed time, and was quick to fix our problem.

From the first call to the installation the representatives were professional. Robert Nolan arrived on time and gave a thorough explanation of the A/C installation with the estimate after assessing what our house needs. We agreed to the contract during the initial meeting and scheduled installation right away. The installation crew, Dave and Evan arrived promptly and ready to work. They completed the installation thoroughly and professionally. They answered any questions we had, and call back in a timely manner. We would like to thank everyone for the wonderful serivce we received from start to finish.

Jim McNeill our technician was super! Very personable and knowledgeable. Much appreciated his expertise and rectifying our emergency situation. We will be doing business with Roy's again. Sincerely, Rich

Excellent service. Very informative and helpful.

Josh Butry was very professional, courteous, informative, prompt & quick! I would highly recommend him for your plumbing needs! Very easy to talk to and did a great job. Thanks Josh!

Thay came here & fix it And was so nice thank you Ray K jr❤️❤️❤️❤️

Roy’s technician, Steven Lakes, not only did fantastic work for my friend today replacing her hose pipes, he was a good samaritan. While he was there I was stranded in the street outside my friend’s home with a dead battery in my car. He offered to assist me in getting my car started. He took time out of his busy day to rescue me and help jumpstart my car. What a gentleman! I even offered to pay him but he wouldn’t take the money. What a wonderful world it would be if more young men were like him. What great employee and testament to Roy’s quality service!