Buffalo Electrical, HVAC, and Plumbing Reviews

See Why Our Customers Feel Like Stars

At Roy’s Plumbing, Heating, Cooling & Electrical, we treat every customer like a VIP—from the first call to the final fix. Our team is committed to delivering five-star service that’s fast, friendly, and reliable. We’re proud to have earned the trust of thousands of homeowners across Buffalo and beyond. Read the reviews below to see why our customers say working with Roy’s feels like being treated like a star.
Aaron was very informative as to our reason for the service call. He explained everything in detail as to what he needed to do. What Aaron did solved our issue. Thank you.
Michael P Moran
2 days ago
Roy’s was excellent ! Very fast and efficient installing my new garage car charger. Angelo and Russ were very professional , neat and knowledgeable. I highly recommend them for the job. 👍🏻
Michael Rossi
2 days ago
Josh b has been a life saver! He is so helpful and absolutely knew what the problem was and got it taken care of immediately ! It was a pleasure to have him here!
Sheila Keller
2 days ago
Noah and Joel were very efficient completing the electrical work in a speedy time frame. They answered all our questions and left the house totally clean! Thanks guys!!
Carolann
3 days ago
Clinton did a great job! The new furnace humidifier and copper tubing is actually pretty! Very neat and careful job. He fully explained everything and.asked if we had any questions. Another fabulous Roy’s employee!
Mark Karwan
3 days ago
Josh B came to give us an estimate for plumbing services. He was extremely knowledgeable, helpful, and professional. I will definitely call Josh for all plumbing services.
Nancy Dinapoli
3 days ago
It’s been several years since we’ve needed a plumber, so when we eventually did, my husband and I weren’t sure who to call for help. My husband called Roy’s and was lucky enough to get Josh B. and Tyler T. They went above and beyond on the job and even taught my husband how to do it himself next time. We’ll only ever call Roy’s (and request Josh) in the future for our plumbing needs!
Erica Eddy
3 days ago
Jim came out on time, was incredibly friendly, and did the job he was called out to do. Explained how to maintain the line so I wouldn’t have so many issues, did not try to upsell me on services he didn’t think I needed. I ended up getting additional services for my own peace of mind despite him saying it probably isn’t necessary to do. I love a tech who isn’t trying to ram additional BS down my throat unnecessarily.
Tim B
3 days ago
Ryan was professional and very understanding to my situation. He was patient while I voiced my concerns and knowledgeable when asked questions.
Natasha Adams
4 days ago
Christian handled a complex plumbing installation with great skill. He patiently answered all my questions and even resolved a few additional issues at no extra cost. Extremely knowledgeable, professional, and tech savvy. Truly a five star experience.
UC Sharma
4 days ago
Sump pump would not shut off and being over 30 years old. Tarek replaced the pump. After showing me all the options. Fast and efficient job well done. Thanks!!
JAMES HOFFMANN
5 days ago
My sump pump failed and my basement flooded with 2 inches of water. What did I do? I called Roy’s Plumbing Heating and Cooling. since it was an emergency, they sent a technician out to my home within 30 minutes of my call. The technician, Nick Fyvie was very courteous and put me at ease quickly by assuring me that he would resolve my issue. And did he ever! He showed me several options of sump pumps they had available, patiently answered my many questions and helped me to choose the one that would suit my needs best. Nick then began the installation process of the new sump pump and quickly had my basement clear of all the water. I can’t say enough about the excellent service I receive from Roy’s Plumbing Heating & Cooling. I would highly recommend Roy’s for any of your plumbing heating or cooling needs!
Lamont Williams
6 days ago
On time, both professional. Very thorough. Did a great job.
Lori Ernst
6 days ago
Josh B came over, problem solved ... fast, efficient, awesome!
Jason Armbruster
7 days ago
Ryan did a complete spring tune up of my AC units. On time. Gave me updates on the condition of units and advice on filters. Polite. My dog liked him too. She's very judgemental.
Shelley DeMaison
7 days ago
Jim McNeil was excellent. He explained the situation well and was professional throughout the repair. He efficiently repaired the leak and took care of other matters. I would highly recommend him as a technician.
Errol Zuch
1 week ago
Evan came out to help clear our kitchen pipes and did a wonderful job! He was informative, helpful, and kind. No one likes cleaning gunk and he did with a smile on his face. I always recommend Roys and highly recommend Evan. Thank you!
Julia Thomas
1 week ago
Everything was done on time, as described, and with respect for keeping my home clean. Can’t recommend Roy’s and Angelo enough.
John Morris
1 week ago
Polite, professional and efficient - explained the service well including expectations and limitations
Mary Schamann
1 week ago
Matt showed up at the appointed time, and was quick to fix our problem.
Rick Hanes
1 week ago
From the first call to the installation the representatives were professional. Robert Nolan arrived on time and gave a thorough explanation of the A/C installation with the estimate after assessing what our house needs. We agreed to the contract during the initial meeting and scheduled installation right away. The installation crew, Dave and Evan arrived promptly and ready to work. They completed the installation thoroughly and professionally. They answered any questions we had, and call back in a timely manner. We would like to thank everyone for the wonderful serivce we received from start to finish.
karen tuczynski
1 week ago
Jim McNeill our technician was super! Very personable and knowledgeable. Much appreciated his expertise and rectifying our emergency situation. We will be doing business with Roy's again. Sincerely, Rich
Richard Johnston
1 week ago
Excellent service. Very informative and helpful.
Melinda Kontos
1 week ago
Josh Butry was very professional, courteous, informative, prompt & quick! I would highly recommend him for your plumbing needs! Very easy to talk to and did a great job. Thanks Josh!
Tammie Turk
1 week ago
Thay came here & fix it And was so nice thank you Ray K jr❤️❤️❤️❤️
Michelle Myers
1 week ago
Roy’s technician, Steven Lakes, not only did fantastic work for my friend today replacing her hose pipes, he was a good samaritan. While he was there I was stranded in the street outside my friend’s home with a dead battery in my car. He offered to assist me in getting my car started. He took time out of his busy day to rescue me and help jumpstart my car. What a gentleman! I even offered to pay him but he wouldn’t take the money. What a wonderful world it would be if more young men were like him. What great employee and testament to Roy’s quality service!
Diane Santi
1 week ago
Josh B. was on time, courteous and professional. He explained all options and installed new pump promptly. I’m very satisfied with his service.
13 STORIES Buffalo, NY
1 week ago
I am very happy with the work done by Roy's plumbing. The guys were friendly, courteous and professional. The job was quoted as taking 6 hours, but they were done in 4. The workmanship is excellent and I'd recommend them to anyone.
ken kaufmann
1 week ago
Excellent service received by Gabriel and Tyler. Both were knowledgeable and professional which resulted in a timely fix.
John Peterson
1 week ago
Adam was very knowledgeable about HVAC and was very friendly
Kyle Hayes
2 weeks ago
Timely and very friendly
Laura DiGiulio
2 weeks ago
Very happy with the job the did for us, I would strongly recommend them to anybody that needs any of the services they can perform
Steve Harriger
2 weeks ago
My experience with Roy’s began by 1st meeting Mike who came out to complete an electrical estimate. Mike was very professional, knowledgeable and just as important was customer focused. The install team was Noah and Russ and each exceeded my expectations. They both outlined to me the scope of what each would do and did exactly that. They also were very professional and customer focused and completed a phenomenal job that also included a great cleanup and job completion walk through. I highly recommend Roy’s and thank you all.
John Strait
2 weeks ago
Prompt reliable service forms Roy’s. Technician Joel explained everything in detail and installation took about 5 hours. Pricing was not too bad for a new updated fuse box and outside plug. I would recommend Roy’s to friends and family.
Reaz The Don
2 weeks ago
We had an amazing experience with Roy’s! Doug was our plumber and he was absolutely wonderful. professional, kind, and incredibly knowledgeable. He took the time to explain everything clearly, worked efficiently, and made sure we were completely comfortable with the repair before finishing up. It’s rare to find someone so skilled and personable. We’ll definitely be using Roy’s again and asking for Doug by name. Highly recommend!
Cassie Radel
2 weeks ago
Don did a great job of installing, checking and explaining. I appreciate the leg work that he did in finding a 19 inch toilet. .. they’re not common!
David Sardo
2 weeks ago
Great work as always! Very reliable
Peter Delgado
2 weeks ago
And, today was my 4th experience with Roy’s. Outstanding again. Nick is a really nice guy, very professional and a pleasure to work with. He and his partner worked as a great team, and I can’t say enough! The work was clean Extremely pleased with their work! 5 stars, again!
Craig Jeffery
2 weeks ago
We had our bathroom remodeled last summer. Thought I saw a leak around bottom on toilet/bidet. Called Roy’s because they are our ‘go to’ company for plumbing and heating. Steven came out the following day (wasn’t an urgent matter) and he was so professional and knowledgeable. Couldn’t be happier with his explanation and possibilities and the end result. Roy’s has a good one in Steven Lakes!
Ginny Boniface
2 weeks ago
Just had josh B here , all I can say is wow . I've had 4 different plumbing company's come to my home to solve my drain issue and none of them could , josh came over and went above and beyond to solve it the first time in under two hours ! He went in my crawl space to verify if the plumbing was serviceable which he was honest and said it was and went to work ! Great job from roys and Josh don't bother calling the other company's when you can get it done the first time with roys and Josh
janice kedzierski
2 weeks ago
Aaron came to my home to do maintenance on my air conditioning unit. He explained thing to me in a way I could understand. He was personable and thorough. I will def be called Roys again!
Kim Verrastro
2 weeks ago
Aaron came to my house to do an air conditioning tune up. He explained everything to me every step of the way. He was thorough. I would def called Roys next time.
Kim Verrastro
2 weeks ago
Josh Butry Was great especially how he explained everything that would be done. Patient and very knowledgeable about the tankless water device. I would like him to be the one servicing my home. I would recommend Roys to all my family and friends.
Bruce Burton
2 weeks ago
Team are always very professional and diligent in their work. Very courteous also. .
Rutha B
2 weeks ago
Nick & the Roy’s team are a professional, prompt, & polite bunch of folks. Nick is knowledgeable, easy going, & loves his job. Wonderful experience even though it was an emergency repair call. Got you in speed dial. Thank You Roy’s.
T41
2 weeks ago
Ray was at our home today to fix two concerns He was able to quickly diagnose and solve the problems. I would highly recommend Roys electric and their repairman Ray!
Michael Copps
2 weeks ago
Tom was great and did a fantastic job! He diffused a sensitive situation. Was very professional in ever manner. Gave information at a level we can understand. Tom is welcomed thru our door anytime.
Al Runkel
2 weeks ago
We were so very pleased hiring Roy's Plumbing Heating Cooling & Electric! Clint & Paul the service techs, did a Five Star job for sure! Everything from start to finish with our quote from Gabriel & the office staff was perfect! If your looking for a perfect Five Star job & service , We highly recommend hiring Roy's Plumbing Heating Cooling & Electric. You will be as happy as we are! We will definitely hire them again! TY Roy's!
Dawn Ellis
2 weeks ago
Great service by Cody B. in explaining the electric options and good work in installing the new electrical box and light.
John Mangione
2 weeks ago
Roy's does a great job. They are super trustworthy and honest. I really appreciate their help and expertise.
Russ Gullo
2 weeks ago
Roy's was the first to respond to my request for a estimate. The price was fair and they were able to fix my problem within two days. I wouldn't hesitate to recommend Roy's to my friends or family.
Charles Derose
2 weeks ago
Josh B was very helpful!
grace earl
2 weeks ago
Joel was very polite, pleasant, and knowledgeable. He did a great job installing a new furnace. Cleaned up. Ask if we had any questions, and explained if after he left we thought of something we needed to know just call the office and someone would be available to answer us. Thanks
Dyan Smith
3 weeks ago
Appreciation for Plumber Thomas Olson. I want to express my sincere appreciation for Plumber Tom and the outstanding service he provided. Not only did he fix the problem quickly—within just 30 minutes—but he also went above and beyond to help us in every possible way. Tom took the extra initiative to make a follow-up call to ensure a replacement handle was sent back, showing true dedication and care for his work. His professionalism, efficiency, and willingness to go the extra mile made a big difference. I highly recommend Tom to anyone in need of plumbing services. He’s reliable, skilled, and genuinely committed to providing excellent customer service.
Sathya Ijjapureddy
3 weeks ago
Evan was personable and professional. He explained my options for repair and his recommendations thoroughly and without pressure. He cleaned up after service and left the repair site in seemingly good condition.
Joanne Wilton
3 weeks ago
Great job was professional A++
William Kasprzak
3 weeks ago
To Steven and Tyler, I have to share what an AMAZING and WONDERFUL experience I have had with Steven and Tyler! They are two of the most genuine, honest and greatest guys to do business with. Not only are they extremely friendly, they are VERY knowledgeable and explained EVERYTHING in detail so I would understand. They both went above and beyond what was expected and from this day forward, will not do business with anyone else but them!! Words cant express my gratitude!! You two are THE BEST!! I will DEFINITELY recommend Roy's to all my family and friends!! God bless!! Katie
Katie Rost
3 weeks ago
Great job. Very professional. Thanks Tarek
Michael Millonzi
3 weeks ago
Thanks Josh for your expertise and great work ethic!!
julianne fialkiewicz
3 weeks ago
They did a fantastic job. I am very impressed with how professional and pleasant they were to work with.
Jessica Schumacher
3 weeks ago
Nick was very professional and knowledgeable; he is a great representation for Roy's Plumbing, Heating, Cooling and electrical. In the future, we will definitively reach out to Roy's for any new projects and or repairs!!! Will Recommend!
Gloria Lebron
3 weeks ago
Roy’s is great! Jeff S came out today to try to find a gas leak issue on my furnace and did thorough diagnostic testing and was able to find the issue and repair it for me! He actually listened to me when I tried to explain the issue and what the gas company told me as well. Monday I had another well known company come out and try to diagnose the problem and they didn’t listen to me and kinda blew me off when I was explaining what the issue was and what the gas company said. They didn’t correctly check the problem area I suggested and said they fixed the problem when they really didn’t! I will only call Roy’s now for my service needs!!
Julie DeLuca
3 weeks ago
On time explained everything!! Did great job cleaning up !! So satisfied
Nancy Morrison
3 weeks ago
Very friendly, professional and quick. Needed new GFI and to replace hardwired smoke detector. Would call them again!
Veronica Bencivenga
3 weeks ago
Ryan and Ryan came to install my AC unit in the morning at the time scheduled. They worked all day without taking a lunch break! Unfortunately, because of the old wiring in my over 100 year old home, they were unable to complete the job after working for about 10 hours. They did fix the heat so that it no longer makes any noise when turning on and scheduled another appointment to finish the wiring. They came back again as scheduled and completed the AC installation in about one hour. It all works great now and is SO QUIET! Both Ryans were very professional, nice and informative. They worked well together and cleaned up everything before leaving each time too. Thank you both for your work!! And thank you also to Gabriel Formanski for giving me such a good quote on the unit and installation! Roys is a very customer friendly organization. Highly rated.
Christina Spink-Formanski
3 weeks ago
Timely service and professional
Azhar Jaffri
3 weeks ago
Shawn Miller is exceptional. Had a Clogged drain in kitchen. Shawn took his time and remedied the problem and explained every step of the process. Very personable, would recommend him for any plumbing need!
douglas stone
3 weeks ago
Josh B. He was a great guy. He was on time. He explained everything to me. He helped me out a lot. Roy’s plumbing is the company that I will be going for.
Dominic Ingrao
3 weeks ago
Had a plumbing issue. Mr Doud was sent over. Very knowledgeable, friendly and efficient
Thomas Greene
3 weeks ago
Josh B. was amazing helping with our plumbing issue. He was very helpful and treated us like family. I would choose him as our regular plumber every single time.
Robin Woolson
3 weeks ago
I have been using Roy’s for 2+ years and every time I need service they do an excellent job Evan Doud was just here to open my shower drain. He explained what was happening and had the drain open in no time. I highly recommended Roy’s
Helen G
4 weeks ago
Just had Josh b over for emergency service he was just a remarkable individual. Class act the way he carrys himself and the company of roys . Master Josh is he's new name my forver plumber
Jan Prystawski
4 weeks ago
Very punctual ,knowledegable and professionals.
Linda Blasik
4 weeks ago
Needed a lot of work done had another quote for 12,000 which I thought was a bit much. Roy's was half the price and did the job in one day. I am very pleased.
Chasity Lynch
4 weeks ago
Jeff did a great job.. he was fast and completed job in no time.. very reasonable price.. used Roys before .. Jeff was here that time too.. will not hesitate to call Roys again.. definitely recommend them
A.J Morano
4 weeks ago
Christian was friendly and professional. He did a great job
Laurie Nowak
4 weeks ago
Evan was a great help to me thank you
Greg Eddy
4 weeks ago
Anthony was efficient, knowledgeable, and exceptionally hospitable. He is a great representative for your company.
SUE JANOWSKY
4 weeks ago
Roy’s was very easy to contact. The receptionist scheduled me an appointment quickly. Jamie was prompt and very nice. Took care of the problem quickly. Would highly recommend doing business with them. Lynn B.
Richard Hiddie
4 weeks ago
Manny was most knowledgeable and professional. I highly recommend Roy’s for all your HVAC needs
pam burns
4 weeks ago
Evan was extremely personable and answered all my questions. He did an excellent job completing and resolving all issues.
Ron Grimaldi
4 weeks ago
My 3rd experience with Roy’s. Today’s service tech was Evan. Can’t say enough. He was very personable, professional, and you can tell he loves his job. Again, very pleased and I highly recommend Roy’s Plumbing and Heating, Cooling and Electrical!
Craig Jeffery
4 weeks ago
Excellent work and rapport
Toni Will
4 weeks ago
These guys are professional, courteous, kind, and clean. They’re great.
robert shephard
4 weeks ago
I received wonderful service! The provider not only did a great job but he was patient in explaining what the plumbing issue was and how to correct it. I highly recommend Roy’s.
Christine Campbell
4 weeks ago
Good, be aware you will be at the higher end of pricing if hiring them, unionized, no real itemization on invoice for labor costs. On the positive side quality work and the job will be done correctly.
Blue Light Saber
4 weeks ago
We had a great experience with Jim McNeill who helped us out with our backed up sink. He had a very friendly attitude and divided up before we knew it. Will definitely request him for our next unexpected plumbing problem!
Colleen Dispenza
4 weeks ago
Excellent job and respectful.
Beth Bethin
4 weeks ago
Fast, excellent service. Scheduling appointment quick and easy. Highly recommend Roy's for all your plumbing , HVAC needs.
Glenn Hollowood
4 weeks ago
Excellent service - punctual - knowledgeable - professional - friendly - respectful of our home and cleaned up when work was done ... We love how more efficient and quiet the new A/C unit is ....Thank you ... We will recommend Roy's to all our family and friends.
Lisa Glaser
1 month ago
Outstanding Customer Service, they explain needs well and good quality of work! Excellent phone support also!
Mike Giammusso
1 month ago
Had a kitchen sink clog and had to call Roys unfortunately on a week end. Roys sent a technician over on a Saturday and after shaking the plumbing three times, problem solved. The technician Nick was great and took the time to explain everything to me and also looked at other issues and made recommendations. Great job, satisfied.
ROBERT HUNTER
1 month ago
Aaron Morales was great! He cleaned the filter for me and showed me pictures of the things that may become issues in the future. Very thorough furnace tune up!
Jaime DuMond
1 month ago
Very professional excellent job 👏
Claudette Mathews
1 month ago
Was able to fix A/C issue that was luckily under warranty in very short time. Great technician, friendly and informative.
Cory Hawley
1 month ago
Tommy O. was great. Explained 3 different solutions to fix my kitchen sink plumbing issues. Very helpful and fixed the problem. Would definitely recommend Roy’s! 5 stars from me.
Nancy Fletch
1 month ago
Great customer service! Jeff and Steve did an excellent job! Thank you!
Cheryl Johnson
1 month ago
Great company, I highly recommend them for all your plumbing needs.i had jason come out very informative,very helpful.if I need any work done I will be calling roys plumbing.
Bridget
1 month ago
Great knowledge and was extremely helpful- Josh B
Mary Kate and Josh
1 month ago
On time courteous and professional as always! Evan was friendly and thorough and competent 😀! He’s a keeper
Mark Spence
1 month ago
Setting an appointment was as easy as visiting the website. Steven was very quick to diagnose the issue and recommend a solution. Very thorough and professional.
Cory Haenggi
1 month ago
Super helpful and understanding
Alex Reid
1 month ago
Josh B. was terrific! On time, professional, thoroughly knowledgeable, and had a super great personality.
Doug Crane
1 month ago
Roy's Plumbing is always on time and professional. Nick was phenomenal. He explained everything he was going to do and did. The job was not as big as estimated. I find Roy's to be the best. I will never allow a KNOX in my house again. Roy's never treats their clients like a MARK. THANK YOU
Blak 7uerilla
1 month ago
Nick was very good in explaining how the product work he was very knowledgeable about his job and cleaned up after himself very pleased with nick and Roy's plumbing .NICK WAS TIME
frank papaleo
1 month ago
Josh B was extremely knowledgeable, and did an excellent job of explaining my options for servicing my tankless water heater and his easy going personality made the service call enjoyable.
Chris Keppner
1 month ago
Evan was very gracious and professional in diagnosing the issues and then providing good common sense solutions. The work was done efficiently and the was cleaned up in its entirety. I would highly recommend recommend Evan and Roys
Lawrence Moore
1 month ago
Just had Roy's over to do one of our contracted services they offer in their maintenance package, they have done all our plumbing,heating,and electrical maintenance. They do a great job and respond when ever needed. I strongly recommend Roy's for service when you need them
Ron Hope
1 month ago
Great job descaling my tankless hot water system. Very polite and courteous.
Maureen Lane
1 month ago
Just want to let you know that Evan came to my home and did an excellent Job replacing my toilet. Even was very professional and completed the job in a very timely manner. I would recommend him for anyone!!
Barbara Perrine
1 month ago
Adam is a stud, extremely talented man. Well versed in his trade, a well spoken gentleman.
James Lane
1 month ago
I love these guys , they just did my furnace, air conditioner and came over to check my electrical stuff. I definitely would recommend them to everyone. Great company great employees starting with the girls who answer the phone!
Deb Cuccia
1 month ago
Roy’s service is super reliable and friendly. I felt confident that my plumbing was in good hands!
Maureen Hann
1 month ago
Steve was my technician. I explained to him what problems I was having and he basically knew right away what was wrong. He was very understanding and explained everything to me, showed me pictures and promptly fixed it. I am very happy with the service I received.
DeAnna Fera
1 month ago
Thank you Jeff for your courtesy and professionalism. God bless.
William Maher
1 month ago
I cannot say enough good things about all of the employees at Roy’s! Every technician that came to our home was friendly and knowledgeable. I highly recommend them!
Jackie Mac
1 month ago
Our tech Jim, was a total professional and quite knowledgeable about the issues we called about. Gave clear and honest assessment about how to correct the issues. On time and very well mannered.
Robert Price
1 month ago
Thomas was great and saved me a ton of money and headache. Would highly recommend!
Jacob Ratka
1 month ago
Dan was great answering all my questions went over and beyond I would recommend Roy's
Virginia Panek
1 month ago
Once again, Roy’s delivered exceptional service. We had 3 mini split units installed in our house. Starting with the quote technician, Gabe, right down to Dave and his installation crew, the job was completed professionally and precisely.
Jeanne Abbott
1 month ago
Evan arrived quickly, was very friendly, and did a great job!
Sean Kibrick
1 month ago
I had a new sump pump and water back up installed. The guys were very professional and friendly. I would recommend Roy’s to all of my family and friends!
Nick Schulz
1 month ago
Very pleased. The plumbing tech, Josh B was very clear in explaining and showing what the problem is and what we could do to fix it before just going forward with the work. From booties on his shoes to the final cleanup he showed care and concern for the customer. You guys are my go to plumbing folks. Thank you Roy! (And Josh B!)
Leonhard Hoeglmeier
1 month ago
Overall, had a great experience. We were given all of our options for solutions to our problem and not pressured to do the most expensive services. It was simple to book, and service was timely. Josh B. went above and beyond and made sure we were informed and comfortable every step of the way. He’s excellent at what he does.
Amanda Kisselstein
1 month ago
Overall, had a great experience. We were given all of our options for solutions to our problem and not pressured to do the most expensive services. It was simple to book, and service was timely. Josh B. went above and beyond and made sure we were informed and comfortable every step of the way. He’s excellent at what he does.
Amanda Kisselstein
1 month ago
Anthony was professional and friendly. He inspected our AC system quickly and gave us a complete report on the condition of the system.
Brian Rosenburg
1 month ago
Professional, understanding and tolerant to my emergency. Came over very late at night, with awful weather and yet he was very nice and fast. Thank you so much Christian!!
Wanda Irizarry
1 month ago
Excellent service. Very professional and thorough. The best we ever had.
Linda Runte
2 months ago
Had Roy's here for my sump pump Josh was on time, professional explained everything thing to me he then installed a new sump pump He is a five star employee of Roy's I would recommend him to everyone.
Donna Domhart
2 months ago
Excellent company and my #1 choice. First, you get a text message with a picture of your tech so you know who is coming to your door, really appreciate that for safety reasons. Jason came out to quote me for the work needed to be done, emailed to me before he left. The work on my tub was done by Tyler and Austin in a timely manner and with professionalism. Even after the work was done, my tub still couldn’t drain, but they sent out another tech (Jason) with different tools and they were able to get it to drain. I also enrolled with their membership program which I highly recommend! You get an annual service of your furnace and a/c tune up, electrical check, all drains checked, 1 drain clean out for free, and 10% off any additional services. They had called me to schedule all those things within 10mins on the phone. I really appreciate this company and what they offer. Everyone I’ve seen has been so friendly. Highly recommend if you have any plumbing, electrical, cooling or heating needs!
Melanie Francis
2 months ago
Clint and his team were great. Friendly, professional, and did an awesome job.
Kevin Spitzer
2 months ago
Josh B and Tyler T were amazingly knowledgeable, helpful and very professional. Will be requesting Josh B as my preferred plumber!!
Steven Staniszewski
2 months ago
They were quick and did a clean job
Joseph Raszeja
2 months ago
Joe was very professional and personable. He was helpful regarding options for a split system. We ultimately decided to move forward with a dual head split system installation. We appretiate the time he took explaining the process and working out details to work with us on location of the unit.
Larry Edmister
2 months ago
Josh was very detailed in explaining all issues, and didn't try to sell me things I didn't need.
Charles Lowry
2 months ago
Josh B was very knowledgeable and kind when he was over
Anthony Nelson
2 months ago
Christian was professional, polite and respectful. He did a great job ! Highly recommend Roy’s ! The phone staff were great as well !
Heidi Scott
2 months ago
Josh Butry was our plumber and he was great! Super helpful, thorough and very professional and personable. I would absolutely recommend him and request for future issues.
Deb ONeill
2 months ago
Josh butry came today very professional and knowledgeable would definitely recommend him he’s my plumber forever
Amberly Lelito
2 months ago
Thomas was very professional and informative. He listened to us and willing to help us fix our problem. He gave us options and helped us come up with a solution to a tricky issue with our second floor bathroom. We will use their services again.
Tammy Wrzosek-Kline
2 months ago
Ryan arrived right on time and was professional throughout the visit. He answered all my questions and made recommendations s.
Ron Koppel
2 months ago
Very happy with electrical repairs quick and courteous All repairs are done
William Patz
2 months ago
Roy’s is great! We have used them for both plumbing and electrical services and they are extremely knowledgeable and reasonably priced. I would recommend them to anyone.
L G
2 months ago
Steve was excellent, very professional, excellent knowledge of plumbing, knew what Need to be done and how to do it. Did what he had to do to get missing, Parts before job was started, out of his way to get the job done
james fink
2 months ago
Best experience ever! Knowledgable, relatable, kind.
Carol Boot
2 months ago
Thank you guys for your details to perfection. Laid down carpet protectors, very courteous and professional.
William Maher
2 months ago
THANK YOU EVAN FROM ROY’s!!! Quality professional work that 100% backs up their work and products!! Highly recommend!!!
Susan Zyglis
2 months ago
Had Roy’s plumbing come out today for a toilet issue. Christian didn’t outstsnding and quick work. Highly recommended.
James Potter
2 months ago
Bob & Jeremiah arrived on time, were friendly & professional. Roy's protocol of notifying us in advance of their arrival with photos of who to expect was very comforting. They were efficient & kept us informed throughout the whole process of replacing all waste lines for tub & toilet. & installing a new water heater. The walkthrough was thorough & comprehensive. All work was done in less than the four hours estimated & to our satisfaction. Great job guys & thank you to Roy's Plumbing! Ray & Cody were prompt, professional & friendly. They were in & out in no time, cleaned up everything & left us with new lights over the kitchen sink. Another great job by Roy's team. Thank you again!
Stephen Zachmann
2 months ago
We invested in the membership. Today we had the plumbing inspection. Jeff spent roughly 2 hours in our home and provided a thorough assessment. He is very knowledgeable and provides trustworthy guidance we greatly appreciate. Thank you, Jeff!
Carey Shanley
2 months ago
Very organized! Everything done perfectly and they explained what they were going to do before they did it, did the work and then showed me what they did! Exceptional. Someone answers the phone immediately when you call and is friendly.
Susan Long
2 months ago
From start to finish, all of the employees from Roy's were professional, friendly and knowledgeable.
Goddess Of Five
2 months ago
I used Roy's to do a sewer repair. Everyone I dealt with was knowledgeable, experienced and friendly. Bill and his crew, who did the actual repairs were excellent. Super easy to work with. From start to finish they did exactly what was described and more. Roy's will be my first call if I ever have plumbing or sewer issues again.
Brian poules
2 months ago
Great job installing my demand water heater. Crew was pleasant, quiet and efficient. My questions were answered, cleanup was good, I'm happy with my hot water!
Anthony Roman
2 months ago
Carl and Tarek were fantastic and knowledgeable 🙂
Joseph Andrees
2 months ago
Excellent service. Very friendly. He displayed a very Professional attitude! Thank you, Mike Miller.
Steven Williams
2 months ago
They did a great job,very nice,explained everything,
Katherine Czechowski
2 months ago
The crew arrived at 8am and got right to work. They were respectful of my property, and cleaned up when the work was done. Dan explain the operation of all the equipment and made sure I understood the workings of all the equipment before the crew left. I will hire Roy's for future plumbing needs.
Paul Reynolds
2 months ago
The crew that came by to install my new furnace, and central air unit were knowledgeable, professional, and outstanding all around. I can’t recommend this company enough.
Ricky Nocera
2 months ago
This is the second time we used Roy's. The quotes/prices were so reasonable...compared to others received. Their team/associates were so pleasant and efficient. Great experience!! Highly recommend!
D-zap
2 months ago
Excellent work as always. They show up when they say they are going to. Do the job promised. Charge fairly for quality work.
Dylan Hall
2 months ago
Very nice, came on time. Got my furnace fixed within a couple hours.
Jessica Mae Rickard
2 months ago
All the guys were courteous, polite, friendly.... knowledgeable....they took the time to answer any questions I had....each of these young men has earned 5 stars.....!!!! THANK YOU...!!!!
Sharon Bidwell
2 months ago
Roy's is great. Professional and affordable. Highly recommended.
Andy Deeds
2 months ago
I would like to give a huge Thank you to Roy’s and these wonderful men and the team that helped install my and my tenant’s furnace and water tanks. I originally called in because my tenants furnace died and figured to just replace them both then I woke up the next morning and my water tanks was leaking so I decided to replace both of those also since they were both the same age and old. These men were very informative, patient, polite and so were all the employees who answered the phone wherever I called. I will recommend Roy’s to all home owners I come across. Also as a landlord and working a full time job they were very cooperative with me on my schedule and with allowing someone I know to be there on my behalf to get the projects I needed done. Oh and they finance! Jamie Tulumello, Frank Aquino, Christian Fisher, and Bob Pollak.
Amanda Adams
2 months ago
Very friendly, professional, skilled and knowledgeable electricians . I would highly recommend using Roy's. Angelo provided a great and troubleshooting experience.
Scott Alex
2 months ago
Excellent Plumber told me what my problem was and explained to me everything very professional would definitely if my neighbor has a problem to Roys plumbing
Dennis Woods
2 months ago
Roy’s did a great job from the first call Al the way to the service provided by Manny. He was great took care of all our needs.
Amy and Douglas Beetow
2 months ago
Prompt and excellent work completed.
Yolanda Williamson
2 months ago
Christian was pleasant, efficient, and professional. My experience with Roy's was excellent! I will call them again.
Susan Calverley
2 months ago
Joel and Brandon were so great! So professional and installed our central air conditioning without a hitch. So happy with the whole process. They cleaned up and everything looks great too⭐️⭐️⭐️⭐️⭐️
Susan Keefe
2 months ago
On time, cleaned workspace, answered my questions.
Randy Gillette
2 months ago
Arrived on time, very knowledgeable, kind, was thorough and efficient, explained the steps taken and explained everything on future and necessary care and maintenance. Just call Roy’s, I highly recommend. Very satisfied with my service. Thank you!
Delilah Johnson
2 months ago
They did a great job,very nice,explained everything,
Katherine Czechowski
2 months ago
The service provided was quick and everything was explained in a way that was easy to understand and the technician knew what he was doing. I pretended to not know anything about furnaces just to see if they told me that there was more wrong with it than there actually was. Not a chance! Honest, fast, and curtious. I highly recommend!!! Thank you 🙏 Guys!!!
Miguel Sepulveda
2 months ago
Exvellent service, very nice and professional.
Gina Gina
2 months ago
Joe very nice person explained what he's doing with the job was great
Elaine E
2 months ago
I thought the guys did a awesome job! Very skilled! Very friendly! Definitely would hire them back for any plumbing needs! Or recommend them! Thanks guys
Kevin Kowalski
2 months ago
Roy’s installed a new electrical panel and re-did all the wires coming into the box. We had a dedicated plug set up for the sump pump as the precious owner had it plugged into a power strip. They added a GFI outlet in the garage and plug for the garage door opener. Precious owner had it rigged with an extension cord. We had a team of 3 men from Roy’s, Noah, Nick and Stephen who were professional and did a great job. Still more things to be done.
Ruth Manley
2 months ago
There aren't enough stars for this company! Ray was fantastic and really helped us feel at ease regarding an unexpected electrical problem in our home. Noah and the guys came in and did a phenomenal job. Will be returning for all of our future jobs for sure!
Lauren Foley
2 months ago
Its very urgent mater , i have airbnb house that guest left all the mess because they put tons of toilet paper inside toilet. Got clogged and dirty water overflowing the floor. The smell is unbearable. I called Mr Roy's. They came earlier than expected, took care the bussiness in a very fast manner. Everything explained in details. Thomas is the service guy that came to fix. Excellent work ,sir! Thank you
lucy sulistya
2 months ago
Roy's replaced my gas lines after we had a gas leak. They were very responsive to my needs and had all the work completed within 48 hours of my initial call to them. All the technicians were very good and did a great job on replacing the pipes and making sure everything was up to code.
Mark Meyerhofer
3 months ago
As has always been the case, Roy’s gave me great service and completely diagnosed and repair the problem I was experiencing. Matt, the repair man was very pleasant, friendly and an excellent technician.
John Butler
3 months ago
Noah was extremely professional and helpful through the installation process.
Trevor Cahill
3 months ago
Very professional and knowledgable. Highly recommended!
Kathy F
3 months ago
They were very helpful all three Techs that cam by on different days. Very accommodating with my questions. I'd recommend them.
KumettoKai
3 months ago
Great customer service end-to-end. When needing a quote, a technician came out immediately to review the system and advise my options. The price offered was much more competitive than other companies. The team did a great job installing my furnace and air conditioner system the next day and were very professional. Would highly recommend.
Philip Wzientek
3 months ago
They're great to work with - quick, easy, and very professional. Had them come out a second time - just as great of an experience as the first
Ashley Egan
3 months ago
They were very nice and helpful
Deborah Reed
3 months ago
Friendly, professional, on time Jim McNeil explained what the issue was and tried the least expensive option first. Left bathroom fixed and clean
Heather Lyle
3 months ago
The workers was very friendly
Mario Hubbard
3 months ago
I have been using Roy's for years and they have always been accommodating, on time and professional in their work. Today I had my tub de - clogged / "snaked" by Evan, and the job went smoothly and the problem was fixed in no time. I had my furnace and AC replaced in the fall, same thing, professional, efficient service and job well done! I would recommend Roy's every time!
Francesca McCool
3 months ago
The workers were absolutely awesome, thanks
Anthony Moffe
3 months ago
Great team at Roy’s! Very happy with price, work done and all the workers were very courteous. Highly recommend.
Erika Curran
3 months ago
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