Roy’s Plumbing, Heating & Cooling specializes in home improvement installations and repair services. Family-owned and operated since 1974, we’ve built our reputation on four decades of superior customer care and expert service. With quality, reliability and efficiency always in mind, Roy’s Plumbing, Heating & Cooling is committed to providing outstanding service and quality work. And that commitment is paying off: in 2012, Roy’s was named Buffalo’s Best Plumber by Artvoice, a popular newsweekly.
Superior Customer Service
Roy’s is well known across Western New York for our unparalleled customer service. We take pride in our commitment to customer satisfaction, from your first phone call to the completion of every job. We confirm every appointment with a courtesy email introducing your technician and a description of what you can expect.
Roy’s will handle all your plumbing, heating and cooling needs from completing basic repairs to installing complex new systems. We’ll determine the most cost effective solution and explain it in simple, easy to understand terms. Our in-house weekly training program ensures that each of our technicians is fully-versed, trained and prepared to provide expert service and advice in any home improvement scenario. You can rest assured knowing that each of our technicians is background checked, drug-tested, fully-licensed and insured. Our technicians are courteous, prompt and professional and will arrive clean, uniformed and ready to work. We are available 24 hours a day, 7 days a week, 365 days a year.
Service Fee Procedures
We provide our customers with upfront pricing so our customers know how much a job will cost before work ever begins. There are never any hidden charges or last minute add-on fees. We charge by the job, not by the hour.
Customer Loyalty & Service Partner Plans
Roy’s Plumbing, Heating & Cooling aims to please and we reward our loyal customers with priority service. So let Roy’s handle all your home improvement needs. Call 716-362-4664 today!